Meet the Team

Debbie – Insurance Coordinator

Hi, I’m Debbie! I joined this practice in 2001. I am proud to be part of this professional and caring team. I am skilled in financial arrangements, insurance benefits, and happy to schedule your appointments. Outside the office, my husband and I love to camp, fish, and travel in our RV. We have been married for 38 years and have 8 grandchildren.

Janine – Hygiene Coordinator

Hi, I’m Janine. I began working in the dental field during my senior year of high school. I participated in the dental work program provided by my school, and I had the opportunity to work part-time for a pediatric dentist. My responsibilities included teaching oral hygiene instructions to children and sterilizing instruments. After high school, I went to a Dental Assisting program and got my certification. I’ve been fortunate to hold other positions in the dental field, such a working in the front office and a Hygiene Coordinator.

Ever since I was a child, I have loved going to the dentist to get my teeth cleaned. However, I was embarrassed by my smile because my teeth were crowded and crooked. Luckily for me being in dentistry, one of my previous dentists I assisted helped me straighten my teeth with braces. That is why I stayed in dentistry, so I could give back to others that may feel the same way. I have 30 years of experience, mostly in pediatric dentistry. Now I have the opportunity to learn and further my career in general dentistry here at GADC.

Melinda – Certified Dental Assistant

Hi, I’m Melinda! I joined Grand Avenue Dental Care in August 2019 as a Certified Dental Assistant. I have worked with Dr. Ross at a previous dental office and I’m very excited to be a part of his GADC team! I like working with Dr. Ross because he is an amazing dentist with who I work well with. Dr. Ross exudes honesty, integrity, and has true compassion for each and every patient in our office.

I decided to go into dentistry because I thought it would be an interesting career. In the beginning, I was thinking of getting a degree in Dental Hygiene, however, I went into Dental Assisting and I love it! I graduated in 1995 from the Dental Assisting Program at Sheridan College. I am currently CDA and CPR certified. Dentistry is a great field because it continues to have advances in technology; I enjoy learning about my career by doing continuing education credits so I can help our patients succeed the most in their personal oral hygiene habits.

In my spare time, I love to run. I have participated in several 5K’s, and I hope to participate in my first 10K in the near future! I also love to read and I am a Netflix junkie. I have two dogs, Molly and Luna who keep me on my toes. I am an avid volunteer at animal shelters, and I often foster dogs. Also, I am the North Carolina Tar Heels #1 Basketball fan. Go Heels!

Estela – Front Office, Dental Assistant

Hola, I’m Estela! I have been a Dental Assistant since 1990. I joined Grand Avenue Dental Care in 2019 after working with Dr. Ross at a previous office since 2012. I enjoy working with Dr. Ross because he is caring, kind, humble and the artistic vision that he brings to dentistry is inspiring. I am currently a Certified Dental Laboratory Technician. I decided to go into dentistry because of all the potential opportunities and the attentive care that is provided to the patient. I love my job because I enjoy seeing the changes in patients’ self-esteem through their smiles.

Outside of the office, I enjoy spending time with my family and friends. I am a native of Arizona who is bilingual in English and Spanish. I love to read, fish, hunt, doing crafting projects and fixing items around the house.

Robbin – Registered Dental Hygienist

Hi, I am Robbin! I have been in the dental field since 1982. I received my Dental Assisting certification from Sheridan, WY, and my Registered Dental Hygienist degree from St. Petersburg, FL. I take numerous hours of continued education each year to keep current on the continually changing dental field. My goal is to educate my patients and help them achieve the best oral and overall health.

Tricia – Office Manager

Hi I’m Tricia! I started my journey at Grand Avenue Dental Care in April 2020, however, I have been working in the dental field since 2006. What I love most about my job is working with the amazing team at GADC and helping out our patients through the comfort of a smile. I enjoy working alongside Dr. Ross because he is a man of great integrity. He is very team-centered and works for the greater good of the practice. I am excited to be a part of such a caring dental office!

I was born and raised right here in Billings, MT. I am married to my wonderful husband Paul and we have one daughter, Lindsie. We enjoy spending time together camping and being outdoors with our two dogs Dudley and Daisey.

Ashley – Registered Dental Hygienist

Hi, I’m Ashley! I started in May of 2020 at Grand Avenue Dental Care as a Registered Dental Hygienist. I graduated from college in 2011 from Sheridan College in Sheridan, WY. I love being an RDH because I enjoy helping patients by getting to know them and by doing so, ensuring they obtain their best oral health routines. I do this by providing preventative care, educating patients about proper oral hygiene, and providing periodontal treatment when necessary. I love working with Dr. Ross and the rest of the team because everyone works together to provide the most exceptional care to every single patient. The whole team at GADC is very skilled and passionate about providing the best quality care!

I am married to my husband Steve of four years and together we have two cats, Clary and Macy. I enjoy traveling, fishing, golfing, and spending as much time as I can outdoors with my family.

Bryan – Marketing Manager

Hi I’m Bryan! I started at Grand Avenue Dental Care in September 2019 as the Marketing Manager. I graduated from Montana State University-Billings in 2018 with a degree in Business Administration with an emphasis in Management and Marketing.

I have many years of hands-on marketing experience, working with one of the largest dental offices in the world. I have been involved with Brand Awareness, Content Marketing, Strategic Campaign Creation, Reputation Management, Social Media Management, Commercial Editing, Writing Press Releases, and Commercial Scripts, Event Management, Patient Engagement, and the list goes on. I have also worked on the REAL ID campaign for the State of Montana in the spring of 2018.

I truly love working in dentistry. One of the greatest feelings is to see a patients’ confidence improve through their smile. One other reason that I enjoy working in the dental field is that dentistry is always evolving. With technology always improving, the dental field has definitely benefited from the enhancements allowing for better patient care and oral health.

Dr. Ross and I have known each other since 2012. I admire not only his dedication to his patients but also his dedication to his employees. Dr. Ross is an exceptional dentist who truly cares about his patients’ best interests and their oral health. He truly sticks to his commitment to being different by treating each patient like he would his own family. He is always improving his craft; continuing to educate himself to provide the utmost care to those in his dental chair. I am truly blessed to work with one of the best dentists in Billings, MT!

In my spare time, I enjoy traveling. I am typically in a different town every weekend in the summertime as I cannot stay home with my two copilots; my dogs. I enjoy meeting new people because I am a communicator. I enjoy capturing the scenic beauty of Montana through a camera lens. I also love visiting a new city that I have not been to and exploring many of the touristy places. I am always looking to try new things but still haven’t taken the plunge to go skydiving. Not to worry, it’s still on the bucket list!

Mandy Raymond – Patient Care Coordinator.

Hi, I’m Mandy! I recently joined Grand Avenue Dental Care as a Patient Care Coordinator. I have worked in the dental industry since 2012 and I love it. My favorite part of my job is getting to know the patients and helping them through what can be a very difficult time in the dental chair. I love working at GADC because everyone cares about each other and truly cares about the patients’ needs.

Outside of the office, I spend my time with my boyfriend Matt and our adorable son, Rick. We also have 3 dogs: Abby, Bella, and Grendel. One day I would like to visit the countries of Europe and Italy. Italy is so pretty and Europe has a bunch of sites I’d like to visit such as the Berlin Wall, Cathedral of Santa Maria del Fiore and The Parthenon. In my spare time, I also drive for Uber part-time during the week in the evenings. My son is the best part of my day and I love spending time with him.